EV Charging Pilot Program
Terms & Conditions

April 3, 2026
These Terms and Conditions govern participation in the EV Charging Pilot Program (the “Program”) offered in collaboration with Stepwise Electric, Eversource Energy, and The United Illuminating Company (“UI”).

By enrolling in the Program, you agree to the following terms.

1. Eligibility

To participate in the Program, you must:

  • Be a current residential electric customer of either Eversource Energy or The United Illuminating Company in Connecticut

  • Be a current or future owner of an Electric Vehicle or plug-in hybrid vehicle

  • Install a NEMA 240V outlet or Level 2 EV charger at your home

  • Agree to participate in a managed charging program operated on behalf of your utility

Additional program information can be found at:

2. Program Benefits

Participants in this pilot program will receive:

  • One (1) Stepwise Tap™ smart load management device at no cost

  • Professional installation of the Stepwise Tap device at no cost

Installation of the Stepwise Tap will be completed by a licensed electrician during the EV charger installation.

Stepwise Electric will pay the electrician directly for the installation of the Tap device.

Participants will not be responsible for paying installation costs for the Tap device.

Additional Benefits: The Stepwise Tap provides additional long-term benefits for participating homes:

Support future electrification upgrades
The Stepwise Tap helps safely manage electrical loads, making it easier to add future appliances such as heat pumps, induction stoves, or electric water heaters without requiring costly panel upgrades.

Enable managed charging participation
The system enables participation in utility-managed charging programs that help reduce grid strain and improve energy efficiency.

Access to your energy data
You get access to the energy usage of your home and your EV charger at no extra costs. Once the electrician commissions your device, you just have to create an account in the stepwise portal here and enter your device serial number.

3. EV Charger Costs

The EV charger equipment and installation costs are the responsibility of the homeowner and are not included in this program.

However, participants may qualify for additional rebates or incentives through Eversource or UI programs depending on eligibility.

Customers should consult their utility for current rebate programs and eligibility requirements.

4. Managed Charging Requirement

As part of this Program, participants must enroll their EV charger in the EV.energy managed charging platform, which operates managed charging programs on behalf of participating utilities.

Participation in managed charging allows utilities to:

  • Optimize EV charging times

  • Reduce grid strain during peak demand

  • Improve overall efficiency of the electricity system

Enrollment Process

During the pilot phase:

  • You will be asked to create an account and provide basic information to support program participation

  • Your Stepwise Tap device will be configured to enable participation in managed charging

You agree to:

  • Allow your Stepwise Tap device to connect with and participate in the managed charging platform

  • Allow EV charging and related energy data to be shared for program participation

Participation in managed charging is a core requirement of this pilot program.

Utility Program Terms & Future Enrollment

By participating in this Program, you acknowledge and agree that:

  • You will be required to accept and comply with the official Terms and Conditions of the managed charging program offered by your utility (Eversource Energy or The United Illuminating Company) and/or EV.energy

  • Your participation in this pilot is intended to transition into full enrollment in the utility’s managed charging program

Once system integration is completed (anticipated October 2026):

  • Your account information, device data, and participation details will be securely migrated to EV.energy and/or your utility’s program systems

  • You may be required to complete additional steps to finalize enrollment

By enrolling in this pilot program, you consent to this future enrollment process and data migration.

Managed Charging Preferences

Participants will be contacted in October to select their preferred level of participation:

  • Passive managed charging (default): 80% of charging is expected to only take place during off-peak times (payment of $10 per month, up to $120 per year)

  • Active managed charging: Set charging schedule to completely take place during off-peak times, with no more than two overrides (payment of $25 per month, up to $300 per year)

If no selection is made, participants will be automatically enrolled in passive managed charging.

5. Data Sharing and Privacy

Participation in the Program requires the collection and sharing of certain energy usage and EV charging data.

By installing the Stepwise Tap device and enrolling in managed charging, you agree to allow:

  • Stepwise Electric

  • EV.energy

  • Eversource Energy and The United Illuminating Company

to access data related to:

  • EV charging activity

  • Total household electrical load profile (to ensure you are within safe limits of the panel)

  • Device performance and program participation

This data will be used solely for:

  • Operating the pilot program

  • Evaluating grid impacts and EV charging behavior

  • Improving EV charging programs and grid management

All data will be:

  • Securely stored using Amazon Web Services (AWS) infrastructure

  • Protected using industry-standard security practices

  • Not sold or shared with unaffiliated third parties

Customers retain full ownership of their energy data.

Data Migration

During the pilot phase, data may be stored and managed by Stepwise Electric.

Once system integration is completed (anticipated October 2026):

  • Relevant participant data will be securely transferred to EV.energy and participating utilities

  • Data will continue to be managed in accordance with utility and EV.energy privacy policies

By enrolling in this Program, you consent to this secure data transfer and ongoing data use.

6. Device Operation

The Stepwise Tap device is a smart load management device installed in your electrical system to enable safe EV charging without requiring certain electrical panel upgrades.

The device may:

  • Monitor electrical load on the home

  • Adjust EV charging power levels when necessary to protect the electrical system

  • Communicate with managed charging software platforms

The device is designed to operate safely and automatically in coordination with your EV charger. The device is certified by an NRTL to required safety standards (UL916).

7. Pilot Program Nature

This Program is a limited pilot program intended to evaluate new technologies for EV charging and grid management.

As such:

  • Participation may be limited in number

  • Program terms may evolve based on pilot results

  • Participants may be contacted for feedback or surveys

Participation is voluntary.

8. Installation Authorization

By enrolling in the Program, you authorize:

  • The installation of a Stepwise Tap device in your electrical panel or electrical circuit

  • Your electrician to complete the installation in coordination with Stepwise Electric

The installation will be completed according to applicable electrical codes and standards.

9. Program Modifications

Stepwise Electric and participating utilities reserve the right to modify or end the pilot program if necessary due to operational, regulatory, or safety considerations.

Participants will be notified of any significant program changes.

10. Contact Information

For questions about the program, please contact:

Stepwise Electric
ctprogram@getstepwise.com
www.getstepwise.com