EV Charging Pilot Program
Terms & Conditions

These Terms and Conditions govern participation in the EV Charging Pilot Program (the “Program”) offered in collaboration with Stepwise Electric, Eversource Energy, and The United Illuminating Company (“UI”).

By enrolling in the Program, you agree to the following terms.

1. Eligibility

To participate in the Program, you must:

  • Be a current residential electric customer of either Eversource Energy or The United Illuminating Company in Connecticut

  • Be a current or future owner of an Electric Vehicle or plug-in hybrid vehicle

  • Install a Level 1 or Level 2 EV charger at your home

  • Agree to enroll your EV charger in a managed charging program operated by EV.energy on behalf of the utility

Additional program information can be found at:

2. Program Benefits

Participants in this pilot program will receive:

  • One (1) Stepwise Tap™ smart load management device at no cost

  • Professional installation of the Stepwise Tap device at no cost

Installation of the Stepwise Tap will be completed by a licensed electrician during the EV charger installation.

Stepwise Electric will pay the electrician directly for the installation of the Tap device.

Participants will not be responsible for paying installation costs for the Tap device.

3. EV Charger Costs

The EV charger equipment and installation costs are the responsibility of the homeowner and are not included in this program.

However, participants may qualify for additional rebates or incentives through Eversource or UI programs depending on eligibility.

Customers should consult their utility for current rebate programs and eligibility requirements.

4. Managed Charging Requirement

As part of this Program, participants must enroll their EV charger in the EV.energy managed charging platform, which operates managed charging programs on behalf of participating utilities.

Participation in managed charging allows utilities to:

  • Optimize EV charging times

  • Reduce grid strain during peak demand

  • Improve overall efficiency of the electricity system

Participants will be required to:

  • Create an EV.energy account

  • Agree to allow your Stepwise Tap device to connect with and participate in the EV.energy platform

  • Allow charging data to be shared with the utility for program participation

Participation in managed charging is a core requirement of this pilot program.

Managed Charging Preferences

Participants will be contacted in October to select their preferred level of participation:

  • Passive managed charging (default): 80% of charging is expected to only take place during off-peak times (payment of $10 per month, up to $120 per year)

  • Active managed charging: Set charging schedule to completely take place during off-peak times, with no more than two overrides (payment of $25 per month, up to $300 per year)

If no selection is made, participants will be automatically enrolled in passive managed charging.

5. Data Sharing and Privacy

Participation in the Program requires the collection and sharing of certain energy usage and EV charging data.

By installing the Stepwise Tap device and enrolling in managed charging, you agree to allow:

  • Stepwise Electric

  • EV.energy

  • Eversource Energy and The United Illuminating Company

to access data related to:

  • EV charging activity

  • Total household electrical load profile (to ensure you are within safe limits of the panel)

  • Device performance and program participation

This data will be used solely for:

  • Operating the pilot program

  • Evaluating grid impacts and EV charging behavior

  • Improving EV charging programs and grid management

All data will be:

  • Securely stored using Amazon Web Services (AWS) infrastructure

  • Protected using industry-standard security practices

  • Not sold or shared with unaffiliated third parties

Customers retain full ownership of their energy data.

6. Device Operation

The Stepwise Tap device is a smart load management device installed in your electrical system to enable safe EV charging without requiring certain electrical panel upgrades.

The device may:

  • Monitor electrical load on the home

  • Adjust EV charging power levels when necessary to protect the electrical system

  • Communicate with managed charging software platforms

The device is designed to operate safely and automatically in coordination with your EV charger. The device is certified by an NRTL to required safety standards (UL916).

7. Pilot Program Nature

This Program is a limited pilot program intended to evaluate new technologies for EV charging and grid management.

As such:

  • Participation may be limited in number

  • Program terms may evolve based on pilot results

  • Participants may be contacted for feedback or surveys

Participation is voluntary.

8. Installation Authorization

By enrolling in the Program, you authorize:

  • The installation of a Stepwise Tap device in your electrical panel or electrical circuit

  • Your electrician to complete the installation in coordination with Stepwise Electric

The installation will be completed according to applicable electrical codes and standards.

9. Program Modifications

Stepwise Electric and participating utilities reserve the right to modify or end the pilot program if necessary due to operational, regulatory, or safety considerations.

Participants will be notified of any significant program changes.

10. Contact Information

For questions about the program, please contact:

Stepwise Electric
ctprogram@getstepwise.com
www.getstepwise.com