Installation Support

Installation Support

Quick install guides for 4 common home set ups

Full Install Manual

Diagram showing home Wi-Fi connection for energy monitoring with labeled components including current transformers, a central device, and a smart meter, against a black background.

Main Panel Install

Diagram showing an instructional process with a locking mechanism, steps for connecting and securing parts, and wiring configuration with batteries and circuits.

DIP switch compatibility chart showing configuration options for main, load, and sub settings with various amperage ratings, including 'NONE,' '15A,' '20A,' up to '200A,' indicating which settings are compatible for each category.

Important: if you are on-site doing an install with a main panel & subpanel combination, and don’t have 2 pairs of CT’s, stay on site and call customer support immediately.
Main panel AND subpanel sides of CT’s are securely clipped on and zip tied.
Ensure pigtail sides of CT’s are secured into the Tap’s Wago connectors. Be mindful of inserting the pigtail pairs into the correct “Main Panel” and “Subpanel” connections. Do a light pull test to ensure they’re fully inserted.
For each of the 3 dip switches, check that the dip switch is configured correctly. The subpanel’s dip switch shall match the subpanel’s main breaker rating.

Meter Main or Combo Meter Install

Diagram of an electrical system with a power outlet, a dual USB charger, a breaker box with 60A and 125A circuits, and an electrical panel with a 125A breaker connected to a red power line.

Subpanel Install

Diagram of an electrical system with main and sub-panel circuit breakers, labeled 'Main Panel,' 'Sub-Panel,' and 'Main Panel CTs,' showing wiring connections, loads, lines, and feed components.

If LINE side input reads 220-240V and LOAD side output is seeing a huge voltage drop on, you may have loose connections
On the other hand, if LOAD out is 0V , the Tap is load shedding when it shouldn’t be. Move onto the next step
Ensure panel sides of CT’s are securely clipped on and zip tied.
Ensure pigtail sides of CT’s are secured into the Tap’s Wago connectors. Do a light pull test to ensure they’re fully inserted.
For dip switches “Main” and" “Load”, check the dip switches are configured correctly. If there’s no subpanel, leave the subpanel dip switch alone

Solar-Enabled Home Install

Mobile app screen titled 'Stepwise Tap Web Portal' with options for WiFi Setup, Select Charger, Solar Settings, Stepwise Tap Status, and Update.

Mobile device screen showing Additional Settings with options for Charge on Solar set to Yes, and buttons labeled Confirm and Back.

Ensure the main panel CT’s grab onto the main panel only. If there is a line side tap solar and it is near the main panel line, be sure to only clip onto main panel’s mains. Ensure CT’s are secured and zip tied.
Ensure pigtail sides of CT’s are secured into the Tap’s Wago connectors. Be mindful of inserting the pigtail pairs into the correct “Main Panel” connections. Do a light pull test to ensure they’re fully inserted.
Using your smart phone, connect to the Stepwise WiFi “EV-Tap”, with password “stepwise”. Once WiFi is connected, it will say “no internet connection.” That is normal.
Open a web browser and type into the website bar 10.10.0.1, then hit enter. If it doesn’t work, try using Google Chrome browser. A Stepwise screen should appear.
From the Stepwise screen : Select “3. Solar Settings”, then confirm the solar breaker setting. Finally, hit “Confirm”.

More Resources

A technician working on an electrical panel in a utility room.

FAQ’s

Wiring diagram of an electrical vehicle charger with components labeled, including EV tap, main panel, load and line connections, GND, and a maximum 60A breaker.

Product Spec Sheet

All Product Docs